Privacy Policy of star75

1. Introduction

This Privacy Policy ("Policy") describes how star75 ("we", "us", "our", "the Platform") collects, uses, stores, and protects personal information relating to registered players and visitors ("you", "your") who access the website at https://star75.bio and any associated mobile-optimised pages or sub-pages (collectively, the "Platform").

This Policy forms part of the star75 Terms & Conditions and should be read alongside them. By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

We are committed to handling personal data responsibly and in a manner consistent with internationally recognised data protection principles, adapted to the operational context of the Bangladesh market.

2. Personal Data We Collect

Depending on how you interact with star75, we may collect the following categories of personal data:

We do not intentionally collect sensitive categories of personal data (such as health information, religious beliefs, or political opinions) and ask that you refrain from including such information in communications with us.

3. How We Collect Your Data

star75 collects personal data through the following means:

• Direct provision: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting support.
• Automated collection: Technical and usage data collected automatically when you visit or interact with the Platform, through cookies, server logs, and similar technologies.
• Third-party providers: Identity verification services, payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and fraud-prevention partners may share data with us as part of the transaction or verification process.

4. Cookies & Tracking Technologies

The star75 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your session, and to understand how players use our service. We use the following categories of cookie:

• Strictly necessary cookies: Required for the Platform to operate. These include session authentication cookies and security tokens. They cannot be disabled.
• Functional cookies: Remember your preferences (such as language or display settings) to personalise your experience.
• Analytics cookies: Collect anonymised usage data to help us understand traffic patterns and improve the Platform. No personally identifiable information is included in analytics reports.
• Fraud-prevention cookies: Detect unusual device or session patterns that may indicate fraudulent activity or the operation of multiple accounts.

You may disable non-essential cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the Platform, including your ability to log in or complete transactions.

5. How We Use Your Personal Data

star75 processes your personal data for the following purposes and on the following legal bases:

• Account management and service delivery: To create and maintain your account, process deposits and withdrawals, credit bonuses, and provide customer support. Legal basis: performance of a contract.
• Identity verification (KYC): To verify your age (21+), identity, and the legitimacy of your payment methods in order to prevent fraud and underage gambling. Legal basis: legal obligation and legitimate interests.
• Fraud and crime prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, collusion, and other prohibited activities. Legal basis: legitimate interests and legal obligation.
• Responsible gaming monitoring: To identify patterns that may indicate problem gambling behaviour and to enforce self-exclusion, deposit limits, and time-out tools. Legal basis: legitimate interests and legal obligation.
• Platform improvement: To analyse usage patterns and improve the reliability, security, and content of the Platform. Legal basis: legitimate interests.
• Marketing communications: To send you promotional offers, bonus notifications, and news about star75 features where you have given explicit consent. Legal basis: consent (freely withdrawable).
• Legal compliance: To respond to lawful requests from regulatory or law enforcement authorities and to fulfil any applicable reporting obligations. Legal basis: legal obligation.

6. Sharing Your Personal Data

star75 does not sell your personal data. We may share your data with the following categories of third party only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to process deposits and withdrawals securely.
• Identity verification providers: Third-party KYC and age-verification services engaged to confirm the accuracy of the information you provide during registration.
• Fraud detection partners: Security vendors that help us identify irregular betting patterns, multi-account activity, and suspicious transactions.
• IT and hosting providers: Cloud infrastructure and server operators that host the Platform and its associated databases, all of whom are contractually bound to handle data securely.
• Professional advisers: Lawyers, accountants, and auditors who require access to data in the course of providing professional services to star75, under applicable confidentiality obligations.
• Law enforcement and regulators: Where we are legally required to disclose information in response to a lawful order, court judgment, or regulatory request.

All third-party processors engaged by star75 are required to process personal data only for the specified purpose, under contractual data-protection obligations consistent with this Policy.

7. Data Retention

star75 retains personal data for as long as your account remains active and for a defined period after account closure, in order to comply with applicable legal and regulatory obligations. The following indicative retention periods apply:

• Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years after closure, consistent with anti-money-laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Communications with support: Retained for up to three (3) years from the date of the last communication.
• Technical and device logs: Retained for up to twelve (12) months from the date of collection, after which they are anonymised or deleted.
• Marketing consent records: Retained for as long as you remain opted in and for a reasonable period after opt-out, to demonstrate consent history.

At the end of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be associated with you.

8. Your Data Rights

You have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable period, typically within thirty (30) days:

Please note that some rights are subject to exceptions. For example, we cannot delete data that we are legally required to retain for anti-money-laundering compliance. Where we are unable to fulfil a request fully, we will explain the reason in our response.

9. Data Security

star75 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption on all pages and API endpoints — all data in transit is encrypted.
• Passwords stored using one-way cryptographic hashing — star75 staff cannot read your password.
• Access controls — internal access to personal data is restricted on a strict need-to-know basis, with role-based permissions and audit logging.
• Regular security reviews and vulnerability assessments of the Platform infrastructure.
• PCI-DSS-compliant payment integrations — full payment card details are handled exclusively by our certified payment partners and never stored on star75 servers.

While we take all reasonable precautions, no internet transmission or storage system is guaranteed to be 100% secure. In the event of a data breach that is likely to pose a risk to your rights or interests, we will notify affected players without undue delay and take prompt remedial action.

10. Minors

The star75 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a minor has registered an account or provided personal data without appropriate consent, we will close the account immediately and securely delete all associated data.

If you have reason to believe that a minor has accessed the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Third-Party Services

The star75 Platform may integrate with or reference third-party payment services (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). These providers operate under their own privacy policies. star75 is not responsible for the data practices of third-party game studios or payment networks. We recommend reviewing the privacy policies of any third-party service you use in connection with your star75 account.

12. Changes to This Policy

star75 reserves the right to update this Privacy Policy at any time. When material changes are made, we will revise the "Last updated" date shown at the top of this page. We encourage you to review this Policy periodically. Continued use of the Platform after any update constitutes your acceptance of the revised Policy. If you do not agree with a material change, you should cease using the Platform and contact support to close your account.

13. Contact & Data Requests

For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact the star75 data team:

Email: [email protected]

All privacy-related requests will be acknowledged promptly and handled in accordance with this Policy. Response times are measured in Bangladesh Standard Time (BST, UTC+6). We aim to respond to all data rights requests within thirty (30) days of receipt.